Terms and Conditions

Ordering Online

This is the most popular and easy way to order. Once you have made your selection proceed through our clear and simple checkout. After you have completed your transaction you will receive an email confirming your purchase.

Pre-Ordering

From time to time, Bling2o Australia will get our hands on a certain special items and will offer them for pre-order via the website. You can pre-order these items before we receive stock from our suppliers, in the week/s just prior to delivery. When ordering pre-sale items on the website, please note that we will pack and post your whole order within 1-2 days of us receiving and unpacking the pre-order stock. We shall keep you up to date on predicted delivery dates where possible. Please note that express shipping is not available on items advertised as Pre-Order.

Payments

We accept Paypal, all major credit cards except American Express.

Once payment has been processed and cleared, your order will be shipped to you. If your package is going to a workplace, please include the business name so that it arrives promptly.

Product Availability

All our styles advertised should be in stock. Very occasionally we may unexpectedly run out of a style. If this happens we shall contact you as soon as possible and offer another item or size. Should we not be able to help you with your order we will refund you. 

If the item is due to come in within the week, we will let you know upon ordering and will ship your order on the day our stock arrives. Should you be unhappy with this option or if the item is due to arrive later than expected you will be notified. If should you be unhappy with the timing you can be refunded.

Customers that are worried about availability should call or email us directly to place your order and avoid any disappointment.

Order Changes and Cancellations

Order changes or cancellations can only be accepted if your order has not already been dispatched. You may cancel or make changes to your order via email, or by calling our phone during our specified business hours. Please see our Exchange Policy if your order has already been dispatched before you have changed your mind.

Delivery

We dispatch within 1-2 days from your order time using Australia Post. On occasion we may be waiting for stock and will contact you should there be a delay. Should you need something in a hurry, we will do our best to accommodate however cannot guarantee a delivery time as we do not use a courier service. Bling2o Australia will send your order anywhere in Australia.
Express service is available for $12.50 flat fee.

Additional charges may be applicable for bulky items and we will contact you accordingly. Larger items are measured on the cubic weight. If an extra fee is payable we will contact you to confirm payment before your order is dispatched. You will then have the option of changing or cancelling your order free of charge and we will refund your payment

Shipping outside of Australia incurs a flat rate of $35 for items up to 3kg. Bulky items may incur additional shipping charges and we will provide a quote based on weight and location of delivery. All duties and taxes will be the responsibility of the customer.

Orders are shipped via Australia Registered Post or Australia Post Express Post International.

International orders generally will be received within 10 working days, although certain destinations may take longer.

Misplaced Orders

All orders are sent using Australia Post and can be tracked using E-parcel. If for some reason your parcel does not arrive within a reasonable time contact us and we will track it for you.

Availability

From time to time items that are listed as in stock may in fact not be. We apologise if this situation does occur and will contact you within 24 hours to offer you a refund, discuss placing the item on back order for you, or offering you a suitable alternative.

Refunds and Exchanges

Bling2o Australia would like you to feel confident when purchasing online and we want to make sure that you are satisfied with your purchases. So if for any reason an item is not what you expected, the wrong colour, doesn’t fit, or maybe you've changed your mind it can be returned within 14 days of purchase for an exchange or refund.

Please note that an item will only be accepted for exchange or credit note under the following conditions:

  • The item is unused, unworn and in brand new condition with packaging intact and the original labels attached.
  • A copy of a valid receipt is included with the return.
  • The item is returned within 14 days of the receipt date.

Please note that all conditions must be strictly adhered to in regards to return and exchange and that exchanges will not be accepted under any conditions if you fail to meet these requirements.

How to make a return for exchange or refund

  • Check that you meet all the conditions above.
  • Contact Bling2o Australia at info@salandbe.com.au 
  • Choose the new item/s which you would like to exchange for and they will be held until we receive your returns.
  • Return the item/s to be exchanged, include a self addressed prepaid satchel for your new items to be returned in.
Return Address:
Sal & Be PTY LTD
PO BOX 871
WILLOUGHBY  NSW 2068
Australia
 

Please Note: We do not accept exchanges or refunds on orders shipped outside of Australia. All orders shipped outside of Australia are final. If your order arrives and you are not satisfied, please contact within 5 days from delivery so that we may resolve any issues.

Strictly no returns or exchanges on sale or discounted items.

Faulty Items and Damages

All items are thoroughly checked before being packaged with love and sent to you. However if you receive any products that are damaged or faulty, please contact us within 5 days of purchase to arrange a full replacement or refund.

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